Team & Work Culture Transformation
Identifying interpersonal and communication gaps, making work a place your people want to be!
TEAM & WORK CULTURE TRANSFORMATION
Creating a Culture of Communication & Collaboration
Culture is what keeps people coming in to work every day with a positive attitude, willing to put in their best effort, energized to take on bigger challenges, knowing they’re surrounded by a team that will support them along the way.
If you’ve gone through a merger, had a change in leadership or another major organizational shift, you may be observing the following behaviors: miscommunication, distrust, friction between “newbies” and “veterans,” or people working in silos.
How it works:
I will administer a culture survey which will be a combination of online submissions, as well as brief conversations with a select number of individuals to dig deeper on the results.
I will provide a report that outlines the results as well as recommendations on how to address themes and challenges that have surfaced. In the past, recommendations have included, but have not been limited to:
Facilitating the “Culture of Communication and Collaboration” program to address the most common interpersonal communication challenges.
Monthly meetings with leadership to identify and design initiatives to address challenges.
Leadership coaching for select individuals.
Structured communication opportunities between leadership and teams.
Specific changes in existing processes, including onboarding, feedback, and staff meetings.
Creating a Culture of Communication and Connection
When team dynamics aren’t working well or there is a disconnect between management/leadership and the rest of the team, the problems are immediately apparent. Maybe the team is new and left to their own devices to explore personality differences, communication preferences, or work processes. Or maybe new leadership has been assigned to oversee a team. Regardless of the situation, team and work culture dynamics are important to streamline to help the team work most effectively.
This program helps shift the perspective on team collaboration, communication, and dynamics by helping individuals become more mindful of their own communication preferences and how they can best serve the team as a whole. This process sheds light on the nuances of interpersonal behavior that shapes team culture in a setting that is safe, productive, judgment-free, and beneficial to the positive reinforcement of the team’s collective success.
This program includes modules that cover:
How to apply the Improv Approach to improve communication and connection.
Communication styles (using the DISC assessment )
Teamwork
Presence and body language
Giving and receiving feedback
Having difficult conversations
Caitlin Drago describes what you can expect from an improv-based, interpersonal communication training workshop or program.